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Teacher Supplies FAQs
Teacher Supplies Frequently Asked Questions
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here to see our selection of Teacher Supplies.
How long will it take for me to receive my
order?
5-10 business days, most orders shipped same day
from our warehouse.
Which methods of payment do you accept?
Visa, Mastercard, Discover, American Express
How much do you charge for shipping?
$6.99 flat rate on most orders for classroom supplies. We charge an additional amount for certain items that must be shipped flat, as well as for heavy or bulky items such as rolls of paper or furniture.
International shipping (considered any shipments to any place other than the contiguous 48 states) is via the U.S. Postal Service, which we have found to be the most reasonable. For international shipping, we charge the actual cost of shipping plus $2.00 for special handling.
Can I place my order over the phone?
Yes. Just call Customer Service at 903-780-8554
– Monday - Friday 8:00 AM - 5:00 PM
How can I be sure of the quality of the product
I order?
Every item we sell is guaranteed. We have been in
business for almost ten years and have thousands of happy customers. Your satisfaction is what we depend on to make our business grow.
How do I exchange or return an item?
Damaged or Defective Items
If your order arrives at your door damaged, broken or defective,
we will either replace the broken parts if possible or ship out
a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express
ship replacement pieces.
We work hard to make your shopping experience at Homeroom
Teacher.com an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange. It takes
about 10 business days for us to receive the returned or exchanged
product back from you. Within 72 hours of receiving the item back
in our warehouse, you will receive an e-mail that reflects that
your credit card has been credited.
All refunds granted are for the purchase price of
the product only and can only be issued to the credit card used
at purchase.
* Notice: Some products such as custom made
items cannot be returned or exchanged unless item was received defective,
damaged or broken.
Canceling Your Order
If you have placed an order and would like to cancel it, please
call us at 903-780-8554 within FOUR hours of placing your order
to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly customer service
will do all that we can to stop the items from being processed and/or
shipped but there is no guarantee that we will be able to stop it
in time.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
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