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Customer Service
Teacher Supplies Customer Service
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here to see our selection of Teacher Supplies.
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for visiting HomeroomTeacher.com.
Every day we help more than 3,000 customers find the Teacher Supplies
and Lesson Plans they need. With a selection of over 10,000 Teacher
Supplies products you are sure to find just the item you are looking
for. We have been in the Teacher Supplies
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Teacher Supplies order?
Call our friendly and knowledgeable customer service department
and they can take your order over the phone, give you more info
about a product and answer any other questions you may have.
Customer service numbers:
903-780-8554
24 hours a day, 7 days a week
Customer service email:
admin@HomeroomTeacher.com
Customer service Fax:
903-894-3193
Contact HomeroomTeacher.com
903-780-8554
Monday - Friday 9am - 5pm Central Time
Email
admin@HomeroomTeacher.com
Mail
11161 FM 344 W
Bullard, TX 75757
Return Policy on all Teacher Supplies products
If you are not fully satisfied within 2 weeks (14
days) of the delivery date, please return your order to us. Call
our dedicated customer service at 903-780-8554 and they will assign
to you a Return Authorization Number (RAN) which allows us to keep
track of the return.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indication that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 30%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at
admin@HomeroomTeacher.com
or via telephone at 903-780-8554.
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken
or defective, we will either replace the broken parts if possible
or ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express
ship replacement pieces.
We work hard to make your shopping experience at HomeroomTeacher.com
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of
the product only and can only be issued to the credit card used
at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please call us at 903-780-8554 within four hours of placing
your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from
being processed and/or shipped but there is no guarantee that we
will be able to stop it in time
Privacy Policy
We promise never to sell any customer's information
to any third party. This is our pledge to you, our customer. Any
information gathered on this site will be used only by HomeroomTeacher.com.
One month after your order is placed; your credit card information
is automatically deleted from our database. Your privacy is our
first and main concern. We understand that you want to be able to
purchase teaching supplies online and not have to give away your
personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our web site and our
customers, we face the same risks as all Internet companies.
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